Billing, refunds and cancellations
Questions about a charge, a renewal you did not expect, or a refund under our 14-day guarantee.
Email about billingSupport
Every message reaches a real person on the CelpipLabs team. We do our best to reply within 12 hours.
Contact us
info@celpiplabs.comWriting about a charge or a refund? Send us the email address on the account so we can find it quickly.
What can we help with?
Account and sign-in
Trouble signing in, verifying your email address, or changing the address on your account.
Email about my accountPractice content and scoring
Something wrong in a question, a mock exam, or the score you were given.
Report a content issuePolicies
Refunds are covered by a 14-day money-back guarantee, whatever you have used - the policy below explains how to request one. Email us and we will handle it for you.