Overview
Writing an Email is the first of the two CELPIP-General Writing tasks. The prompt puts you in an ordinary situation, names the person you are writing to, and lists the points your email has to cover.
It is transactional writing: you are writing to get something done. What is assessed is whether every listed point is genuinely addressed, whether the email holds one register that suits its reader, and whether the language is varied, accurate and easy to follow.
What to expect
The situations are everyday and never need specialist knowledge. What changes from prompt to prompt is who reads the email, and that single fact settles the register - which is explicitly assessed, not a matter of taste.
- A complaint to a landlord, a building manager, or a company about a problem.
- A request to a manager or an institution for time off, permission, or a change.
- A letter to a business asking for a repair, a refund, or information.
- A message to a friend or neighbour explaining a situation and asking a favour.
Suggested steps and timing
Spend the first three minutes on the prompt rather than the page: work out who the recipient is, decide formal or informal on the spot, and number the bullet points so none of them can quietly go missing. Take two more to jot one concrete detail beside each bullet - a date, an amount, a consequence - because those details are what turn a bare answer into a developed paragraph.
Draft for seventeen minutes: roughly two on the greeting and the sentence that says why you are writing, thirteen on one short body paragraph per bullet in the order the prompt gave them, and two on a close that names the action you want and by when.
Keep the last five minutes to read the email back twice - once for sense, once for mechanics such as tenses, articles and plurals - and to check the length sits inside 150–200 words.
Final advice
Rehearse the shape, not the wording. Memorised sentences read as memorised, and a template that ignores the bullets in front of you scores worse than plain writing that answers them. Practise until the opening, the one-paragraph-per-bullet body and the closing request cost you no thought, so that the twenty-seven minutes go on this particular email.